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Call Center Support

We answer the calls when you can’t.

Help for an Overburdened Office

You will no longer have to worry about missed calls or lost opportunities. We will answer the calls when you cannot. Our goal is to provide extraordinary results for our clients by providing supplemental support to their staff and their technology. We host a wide range of technology without the expense, and supply staff augmentation where you want it—even if you work self-pay accounts in house.

We Provide:
  • Backup for customer service calls and bilingual patient support.
  • Assistance so higher call volumes are easily managed.
  • Decrease in employee hiring and training cost.
  • Onsite operational assessments to streamline processes and procedures.
  • Workflow optimizations for your team to get tasks completed.
  • Best-in-class performance measurements.
  • Clean up projects for A/R and process bottlenecks.
  • Increased outbound calling including:
    • Attended Dialing
    • Blast Dialing
  • Patient surveys and request tracking.
  • Transformation of the patient experience in a positive way.

Hosting of staff and technologies you need